by Techgraphix » Wed Aug 08, 2018 8:50 pm
Yes, there can be several causes (beside a malfuntion of the machine itself)
Is your toolpath generated correct? If you set the tip of your tool to the surface = zero, the all values, exept the save-Z an quick movements (G0) should be negative (lower than zero. You can check the G-code (i presume that your machine is working with G-Codes??)
I don't know which software you use to make the model and generate the G-Codes, but in that program you should also set the surface to zero and all engraving must be blow that surface, else you will move in air...
Normaly, when there is a malfunction (too weak steppers, too high acceleration or speed, your spindle will come out too low, so i think this is not the case...
Just check if your program is set right and generates the right codes..(ie negative Z for engraving)
Kees